Privacy Policy

1. Information We Collect

We collect information you voluntarily provide through our contact form, including your name, email address, and message content. We also collect automatically via cookies, browser data, and analytics when you visit our site.

2. How We Use Your Information

We use your contact information to respond to inquiries and provide coaching services. Automatically collected data helps us understand site usage, improve user experience, and track conversion metrics for advertising purposes.

3. Legal Basis for Processing (GDPR/Privacy Act 2020)

Processing is based on: (a) your explicit consent via contact form checkbox; (b) our legitimate interest in operating and improving our business; (c) where applicable, your direct request for services.

4. Third-Party Services

We use Google Analytics for site analytics, Google Ads for conversion tracking, and Google Maps for location display. These services process data according to their privacy policies. Email communication uses standard internet protocols.

5. Data Protection & Security

We implement reasonable security measures to protect your data. However, no internet transmission is completely secure. We retain contact information for 12 months unless you request deletion or unsubscribe.

6. Your Rights

You have the right to: access your data; request correction of inaccurate data; request deletion; object to processing; request portability of your data; and lodge a complaint with the Privacy Commissioner (New Zealand) or relevant authority in your jurisdiction.

7. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect data from minors. Parents with concerns should contact us immediately.

8. International Data Transfers

Your data may be transferred internationally through our use of cloud services and third-party providers. Such transfers are based on your consent or adequate safeguards.

9. Policy Updates

We may update this policy periodically. Continued use of our site constitutes acceptance of changes.

10. Contact

For privacy inquiries: info@washinggreengree.world or Level 2, 156 Queen Street, Auckland, 1010, New Zealand.